FREQUENTLY ASKED QUESTIONS
How quickly do items ship after ordering?
Order will ship within 24 hours from Monday to Friday. Monogrammed items might take up to 72 hours.
Are your items in stock?
All items listed in the website are in stock unless otherwise stated.
What shipping options do you offer?
First Class USPS -3-5 business days delivery- Flat rate of $3.99 - Free Shipping on orders $100+
USPS Priority - 2-3 business days delivery - Price based on order amount.
USPS Priority Express - 1-2 business days delivery - Price based on order amount.
Do your items run true to size?Y es, all our items run true to size. We have provided size charts for all of our styles to help you better determine what size you need.
What is your return policy?
Items purchased from the website are accepted for return within 15 days of receiving and customer is responsible for all shipping charges. Personalized items can not be returned or exchanged unless we made a mistake on the monogramming. Seasonal items would be accepted only if returned 10 days before the Holiday. Sorry we don't do exchanges.
How can we contact your company?
The best and fastest way is through email at email@example.com or you can call us at 786-250-4859 from Monday to Friday from 10am to 5pm EST.